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Employment

We are hiring!

Wild Goose Winery, nestled in the heart of Okanagan Falls, is seeking a passionate and experienced Estate & Hospitality Manager (Successor) to join our team.

With our current Manager set to retire at the end of 2025, this role presents a unique opportunity for a hospitality leader to train alongside her during the 2025 season and step fully into the position in 2026.

This is a hands-on leadership role responsible for overseeing the day-to-day management of our estate grounds and delivering an exceptional guest experience across our tasting room, bistro patio, picnic area, and guest house. It requires strong team leadership, a guest-first mindset, operational excellence, and alignment with our brand values. If you’re looking for a leadership role in a stunning setting with a close-knit team and an opportunity to help shape guest experiences at one of BC’s most beloved family-owned wineries, we’d love to hear from you.

Schedule Overview:

  • To end of 2025:
    • Approx. 24–30 hours per week, based on operational needs.
  • Starting February 1, 2026:
    • Seasonal full-time schedule
    • Part-time: December 1 – March 31, with 6 weeks off during annual closure (Dec 15 – Jan 31)
    • Full-time: April 1 – November 30

Key Responsibilities:

  • Estate & Facilities Oversight: Manage maintenance and presentation of the tasting room, patio, picnic area, landscaping, and guest house; ensure safety compliance.
  • Guest Experience Leadership: Lead the hospitality team to deliver exceptional service and engaging winery experiences.
  • Daily Operations: Oversee staffing, scheduling, and execution of tastings, tours, and private functions.
  • Charcuterie Program: Develop and maintain a seasonal food program in collaboration with Burrowing Owl’s culinary team.
  • Wine Sales & Club Growth: Support sales and membership through relationship-driven service and storytelling.
  • Team Leadership: Recruit, train, and mentor staff while fostering a positive and professional workplace culture.
  • Sales & Merchandising: Manage retail displays, inventory, and staff training; analyze sales data to drive performance.
  • Customer Relationship Management: Cultivate strong connections with guests, wine club members, and VIPs; respond to feedback professionally.
  • Event Management: Plan and execute winery events and private functions in partnership with marketing and culinary teams; lead on-site event coordination.

Qualifications:

  • Post-secondary education in Hospitality, Business, or a related field.
  • Minimum 5 years of hospitality leadership experience; winery or tourism experience preferred.
  • Proven ability to lead, train, and inspire seasonal teams.
  • Strong understanding of customer service, sales strategy, and team development.
  • Excellent communication skills.
  • Proficiency with Microsoft Office and winery POS/operations systems.
  • Adaptable, organized, and comfortable working in a fast-paced, seasonal environment.

Physical Requirements:

  • Ability to stand and walk for extended periods
  • Comfortable lifting up to 35 lbs (case of wine)
  • Ability to detect wine aromas and flavours for quality assurance purposes

To Apply:

Send cover letter and resume to employment@burrowingowlwine.ca by July 21, 2025.

Also hiring for the following positions:

Tasting Room Associates

We are looking for Tasting Room Associates to join our dynamic team of wine and hospitality professionals. If you have a passion for wine, enjoy a face paced fun and social environment while providing exceptional customer experience, this job is for you. Our Tasting Room Associates are involved in all aspects of the visitors retail and hospitality experience.

 

Winery Cleaning & Groundskeeper

This is a hands-on, part-time role that combines indoor cleaning and housekeeping duties with
light outdoor landscaping and yard work. The ideal candidate enjoys variety in their workday
and takes pride in keeping spaces tidy, organized, and guest-ready.

 

To apply, please send your resume and cover letter by Email, standard Mail or drop by in person to Wild Goose Winery at 2145 Sun Valley Way, Okanagan Falls, BC, V0H 1R2 during regular business hours or Fax: (250) 498 0621 attn Kerri.